Napier Inner City Customer Service Awards - 2010
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Our 2009 Sponsors and results below:
The fourth annual Lexus of Hawke's Bay Napier Inner City Customer Service Awards were held at the Napier War Memorial Conference Centre 28th of October 2009. Over 400 businesses had been service assessed during the year by Customer Care, a Christchurch based specialist mystery shopping company.
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2009 Results - Winners & Runners Up
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1st Place |
2nd Place |
3rd Place |
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Classic Hits Retail Awards |
Ooma |
Dymocks Booksellers |
Chris wiig Suit & Menswear & OBJX on Dalton |
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HBS Building Society Business Services |
NumberWorks'nWords |
Flight Centre |
Public Trust & Professionals |
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EIT Hawke's Bay Hospitality Award |
Haralds Bread World |
Singapore Restaurant |
Olive Branch Bread Company & Med Wine Bar & Bistro |
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The Napier Mail People's Choice Award |
Heaven's Bakery & Cafe |
Kingpin |
Farmers Trading Co Ltd |
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Napier Inner City Emerging Business Award |
OBJX on Dalton |
Cellacc (NZ) Ltd & Toyworld |
Med Wine Bar & Bistro |
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The Dominion Post Advancement Award |
Advanced Hair Studio |
Living & Giving |
Kiwi Outdoors |
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The Mayor's Supreme Award For Customer Service |
NumberWorks'nwords |
Supreme Award winners - NumberWorks'nwords
Winners & Runners Up 2009
2009 Gold Awards
For Consistently Exceptional Service (A score of 80%+ for the past 3 consecutive years)
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Chris Wiig Suit Menswear Footloose Hawkes Bay Wine Country Tourism Association Healthy Inspirations Sarah Horn Photographer Shoe Clinic Spex Eyewear
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Four year summary
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SECTOR |
2006 |
2007 |
2008 |
2009 |
% total increase over 4 years |
% of business with scores above 2009 overall average |
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Business Services |
66% |
74% |
76% |
77% |
11% |
65% |
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Hospitality |
66% |
79% |
76% |
77% |
11% |
58% |
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Retail |
54% |
65% |
68% |
69% |
15% |
59% |